But if you are upgrading from macOS 10.14 Mojave or earlier, Apple changed macOS in ways that may prevent older applications from running in macOS 12 Monterey. The good news is, if you are upgrading from macOS 11 Big Sur, the differences between it and macOS 12 Monterey are relatively minor, so software that is running well in Big Sur may run well in macOS 12 Monterey. I’ll update this article as new information comes out. or maybe this is the software update to move users to adobe's cloud.With the release of macOS 12 Monterey, you’re probably wondering if your Adobe software will work in this macOS upgrade.Ĭompatibilty information emerges over time, as Apple, Adobe, and other software developers test with the final public release and produce updates with fixes. They are truly amazing but I am saying as a subscribe customer, Ai 2022 has a deeper bug. I did move full project over to desktop and still had crashes that has my coworkes taking my same project files and finalizing them after 10pm on a friday. For programs to work I have to move 7G of data just to keep the project together? And only use extral for storage?Ĭ. I have worked off the specific harddrive since 2018/2019 being subscribe to adobe and that has never been an issue.ī. Do not work off local external harddrive and only create and and work on desktop. I had created, versioned, and save out over a week and the issue happened the day of the update.Ģ. Eaiser said than done when it was 6 projects with multiple art board spread and inside each other.ī. To open/create a new file and art board and copy over artwork.Ī. 2 days of adobe support testing my computer and files and seeing crashes first handġ. I submitted ai crash reoort as requested We'll be looking forward to your response. Update to macOS Monterey or fresh reinstall of macOS Big Sur or Monterey.Create a new user account and work on Illustrator there.Launch Illustrator 2022 from the Creative Cloud Desktop app.Go to System Preferences > Security & Privacy > Privacy > Full Disk Access > Add Illustrator 2022 and other apps Manually.Reinstall apps from the Creative Cloud Desktop app.(optional - If uninstalling the whole CC apps) Remove any Adobe folders from System Root and user folders manually by searching.If that doesn't help, uninstall the application or whole CC apps using the CC Cleaner Tool.Rename the extensions folder to UXP.old in the following locations~/Library/Application Support/Adobe/:.Rename the CEP folder to CEP.old from the following location:.Launch Illustrator from the Creative Cloud Rename Adobe Illustrator, and Adobe Illustrator 26 Settings folders to Adobe Illustrator.old, and Adobe Illustrator 26 Settings.old I would request you to try the following extensive troubleshooting steps and let us know if they help: We will be looking forward to your response. Location is mentioned in the article.Īlso, You may try the steps shared on this page (. You can also take a backup of the folders in case you want to.
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